INDEPENDENT LIVING

Personal Assistance

Where family values meet personalized service to create a home help experience. We understand the importance of a warm and welcoming approach, and we bring that personal touch to every aspect of our services.

ABOUT THE TEAM

Our commitment goes beyond tasks

Our dedicated team is composed of compassionate individuals with extensive experience in providing personalized assistance services. Each member of our team brings a wealth of knowledge and skills, including previous roles in counciling services and health and social care, ensuring a thorough understanding of the intricacies involved in delivering a personal assistance.

What sets our team apart is not just their professional expertise but also their genuine empathy for clients. We recognize the importance of a caring touch and a supportive presence, especially during challenging times.

LETS TALK
Let's have a chat to see how we can support you

OUR SERVICE

How Does It Work?

At the heart of our approach is the belief that every client is unique, and their needs deserve special attention. We're not just a service provider; we're your partners in maintaining independence. Our client-led philosophy means we take the time to listen, understand, and tailor our services to meet your specific requirements.

A phone call to discuss your loved ones specific needs and preferences.
During this meeting, our team will gather essential information to tailor our services to your unique requirements.

Based on the consultation, we create a personalised service plan outlining the specific assistance and support we will provide.
The service plan is designed to address the current requirements while remaining flexible to adapt to changing needs.

Meet the client, family and friends to review and finalise the service plan and ensure our proposed assistance is aligned with the your goals and preferences.

Establish regular check-ins and communication channels to ensure ongoing satisfaction with our services.
Actively seek feedback and make adjustments to the service plan as needed to meet evolving needs.

Client companionship

Success Story

Embarking on a transformative journey, our personalised assistance services became a source of newfound independence for a client initially restricted to their home. Our dedicated team provided tailored support, encompassing daily household tasks and providing positive and achievable solutions. With our assistance, they not only achieved the ability to leave their home but also embraced a life of freedom, joyfully traveling across the region to reconnect with friends and family.

Companionship
Transportation Support
Household Chores
Appointment Scheduling
Meal Planning
Grocery Shopping

WHAT WE DO

We all need help sometimes

What sets us apart is our commitment to understanding your unique needs. We don't believe in one-size-fits-all solutions. Instead, we take the time to learn about you, your family, and your preferences, ensuring that our services are not just effective but also tailored to enhance your daily life. 

Join the Independent Living family, and let us bring our unique blend of warmth, care, and personalized attention to your home. Because when it comes to creating a space that truly feels like yours, there's nothing quite like the touch of a family that cares.

  • Companionship
  • Household Chores
  • Grocery Shopping
  • Transportation Support
  • Appointment Scheduling
  • Dealing With Mail
  • Personal Errands
  • Technology Assistance
  • Meal Planning
GET IN TOUCH
Let's have a chat

MEET WITH

Karen

WRITE TO US

Email

CALL ON

03330 907616

Independent Living

Our team's experience, including council services, ensures a comprehensive understanding of personal assistance, and our genuine empathy for clients needs sets us apart in providing compassionate and effective support.

Frequent questions

What areas are covered

What insurance do we have

Services

Companionship

  • Appointment Scheduling

    • Working hours

    Monday-Friday: 9:30 - 17:30

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